Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A context menu will show up. It includes detailed info about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a rich variety of tutorial videos explaining how to work with our Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly become familiar with our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the answer you searching for, have a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by real customers and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new entries in order to cover all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you searching for in the FAQ database either, you can touch base with our great team of technical support engineers available 24x7 and ready to help you with any problem. Each trouble ticket you open will be replied to within 1 hour (the average ticket response time being only 20 minutes), so you will never have to wait a long time to receive an answer to your question.